This Privacy Policy explains how TTSOFT ("we", "us", or "our") collects, uses, stores, and protects information when you visit our website, contact us, or use our software development services.
1. Information we collect
We may collect information that you provide directly, including your name, email address, phone number, company details, project requirements, account information, support requests, and payment or billing details.
When you use our website, we may also collect technical information such as your IP address, browser type, device information, pages visited, referring pages, and approximate location through cookies, server logs, and similar technologies.
2. How we use your information
We use personal information to:
- Respond to enquiries and prepare project proposals;
- Provide, maintain, and improve our services;
- Manage accounts, invoices, support tickets, and customer relationships;
- Send service-related and administrative communications;
- Protect our website, customers, and business from fraud or misuse; and
- Comply with legal, tax, accounting, and regulatory obligations.
3. Cookies and analytics
We may use essential cookies to keep the website secure and functional, and analytics technologies to understand how visitors use the website. You can control cookies through your browser settings, although disabling essential cookies may affect certain features.
4. How we share information
We do not sell your personal information. We may share it with trusted service providers that support hosting, communications, analytics, payments, or professional services. We may also disclose information when required by law, to enforce our agreements, or to protect rights, safety, and property.
5. Data retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal and contractual requirements. We use appropriate technical and organisational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, and to request a portable copy. You may also withdraw consent where processing is based on consent.
7. Third-party links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
8. Children's privacy
Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children without appropriate consent.
9. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date.
10. Contact us
For questions or requests concerning this Privacy Policy, contact us at [email protected], call 0906168339, or write to No. 3, Lane 84, Ngoc Khanh Street, Giang Vo Ward, Hanoi, Vietnam.